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Focusing on Customer Experience for a Lasting Brand
with Kate Thibodeau of KOUSa Cushions — Nicole Constante
A cushion, a blanket, and a very fuzzy coat… all in one product. Sounds dreamy? Well, the year is 2019 and IT is an actual thing. Tadaa!
In today’s episode, we are sitting down with Kate Thibodeau, the founder of Kousa Cushion to talk about how she came up with this genius and innovative product that’s taking Canada by storm! [a little spoiler alert but, can you believe it’s actually started because of her love for the minimalism movement?] Over the last 3 years, she has built such a strong, credible brand
KOUSa Business Launch
It was with so much excitement that KOUSa cushions has officially launched September 2018
Our Brand has evolved so much since KOUSa cushions was first conceived and the number of KOUSa cushions lovers is growing every day. We proudly stand behind our brand as we work towards offering the best design cushion in history.
We are featured on their Corporate gallery here:
http://oldtimerscabin.net/corporategallery/
Photo by: https://kristinamoirphotography.com/
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I hate decorative couch cushions. They always seem to be in the way of where I want to sit, so I end up throwing them on the floor. My husband loves having cushions on the couch though. About a month ago we got some KOUSa cushions. I love them because I can use it as a blanket and my husband can use it as a pillow. I also love it because my feet are always cold, so I use the pouch as a foot warmer. If I get up while the blanket is unraveled, my dog will always steal my spot because it is so cozy. I highly recommend these cushions. They are beautiful, soft and cozy. The customer service is amazing as well. She was very quick to respond to my messages and incredibly helpful. I can’t say enough good things about KOUSa!
Love these!!!! Crazy good idea, super easy to clean and so snuggly soft! Keeps are spaces clutter free and yet there is always a warm blanket or coat easily accessible for those chilly days.
Beautiful and cozy. I love this product. My only issue is my children love it too, so I have to share mine. The lovely lady selling these at the curated market was so warm and sweet, loved chatting with her. You will not believe how cozy and relaxing these are.
This woman is amazing! I got a pillow from her at a market and when I found one of the buttons missing, she offered to come to my house to fix it! And when I lived farther away, she sent me a replacement pillow no questions asked, she went above and beyond, and I really appreciate her! Would buy again as I love the design and the softness and would 100% recommend!
“I can’t say enough great things about these products and even more great things about the owner. She is kind, determined, driven, and so very hard working. The products she makes are high quality in both design and comfortability and everyone needs one!!! Check out Kousa Cushions and order one for you or someone you know who loves to be snug as a bug in a rug.”
Highly recommend! I bought a couple cushions as late Christmas presents and they were shipped and arrived in Calgary in 2-3 days! They are gorgeous, a great size and now I’m jealous of the people I bought them for…I’ll have to look at treating myself in the new year!
Highly recommend! I bought a couple cushions as late Christmas presents and they were shipped and arrived in Calgary in 2-3 days! They are gorgeous, a great size and now I’m jealous of the people I bought them for…I’ll have to look at treating myself in the new year!
Highly recommend! I bought a couple cushions as late Christmas presents and they were shipped and arrived in Calgary in 2-3 days! They are gorgeous, a great size and now I’m jealous of the people I bought them for…I’ll have to look at treating myself in the new year!
Featured Products
Top Quality Materials
UNDENIABLE Comfort
An innovative cushion that offers the very best of both worlds; a warm, soft and enveloping blanket that can tuck away neatly and easily into a cushion that beautifully matches your décor.
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