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NEW Home & Patio Care services

Refund Policy

How the KOUSa Pillow Blanket works
The KOUSa Collection
Our handcrafted pillow blankets are coming back
After two years away, we're returning to what started it all. This November we're releasing an exclusive run of just 50 handcrafted pillow blankets — the product that put KOUSa on the map. Once they're gone, they're gone. No restocks, no exceptions.
🎄 Available November 2026 — Limited Stock
Only 50 pillow blankets will be released
Handcrafted in our Edmonton studio by our team of skilled seamstresses. Each one designed and sewn in house — the same quality and care KOUSa has always been known for. Join our waitlist below to get early access before we open to the public.
50 units only
Be first in line — join the waitlist
Get early access before we open to the public. We'll email you the moment orders open in November.
✓ You're on the list! We'll be in touch in November.
Something went wrong — please email us at info@kousa.ca
No spam ever. Just one email when orders open. Unsubscribe anytime.
🎄 Relaunching November 2026 — just in time for Christmas
Pillow Blanket
Pillow Blanket 27 Items
Kitchen Towel
Kitchen Towel 26 Items
Custom products
Custom products 2 Items

Return Policy

We are confident you’re going to love your KOUSa cushion(s). Under regular conditions, we offer refund or exchange within 7 days of purchase, however due to COVID-19, return or exchange is not possible at this time. Sorry for the inconvenience. 

Sale items or Auction items

There are no refund or exchange on sale items or auction items. 

Upholstery or Custom Fabric Return Policy

We do not offer refund or exchange on any custom work (upholstery) neither on custom fabric. Please know that every custom orders go through a very specific process and we make sure to go above and beyond to ensure orders are process with the highest quality and service. 

Need help?

Contact us at info@kousa.ca for questions related to refunds and returns.